Auto Injury Clients Are Complex.

We Make the Learning Simple.

Here's what massage school didn't teach you about working with auto injury clients.

Billing, technique, and clinical confidence – so you can actually know what to do with auto injury clients.

Explore the Courses...

Join the waitlist for Crash Courses: Auto Injury Recovery For LMTs

Be the first to know when doors open + get early bird pricing

Get started with insurance billing!

Learn to bill auto insurance for your massage clients with confidence

If auto injury clients have made you second-guess yourself, you're not alone.

You’ve probably had a client come in after a car accident and thought:

“I don’t know where to start.”
“Am I helping or making this worse?”
“Why isn’t this working like it normally does?”

You’re not doing anything wrong.
You’re just missing pieces massage school didn’t cover.

• Whiplash isn’t just a neck injury

• The nervous system changes everything

• You can’t always start where it hurts

• Clients can be “cleared” by imaging and still be struggling

• The body won’t let you in if it doesn’t feel safe

...and then there's insurance.

Introducing Crash Courses: Auto Injury Recovery for LMTs

Crash Courses are short, focused trainings designed to help you understand what’s actually happening in the body after a car accident, and what to do about it.

• 20–30 minute, easy-to-digest trainings

• Real-world clinical reasoning

• Step-by-step techniques you can actually use

• No fluff, no overwhelm

Wondering how auto insurance billing works in your state?

Join the mailing list to receive a free state-by-state guide to auto insurance billing (and be the first to know when new course material drops!)

Ready to start billing auto insurance?

Auto Insurance Billing for Massage Therapists is available NOW! Sign up now, do it whenever you learn best.

What you'll learn...

Insurance Billing for Auto Injury
Learn how to work with PIP (Personal Injury Protection), third-party claims, referrals, documentation, and more — so you can bill auto insurance correctly, confidently, and ethically.

Clinical & Business Fundamentals
From SOAP notes and medical necessity to client communication, scheduling, and tracking outcomes — build a solid, compliant, compassionate business foundation.

Mind + Body Approach to Auto Injury Treatment
Develop a trauma-aware LMT practice: integrate techniques for soft tissue, nervous system regulation, and emotional support. Help clients heal from accident trauma, not just “work on their muscles.” (Coming soon with Crash Courses)

Meet Adrienne.

Adrienne O'Brien LMT is the owner of O'Brien Therapeutic Massage, and has specialized in working with auto injury clients since 2018. After being in three car accidents in high school (and one fender bender as an adult), she has felt the first hand physical effects of whiplash, and learned how compassionate complimentary care can heal the body.

As a student athlete turned active adult, slowing down after whiplash was hard, and she sought care probably a lot later than she should have. (Teenagers, right?) Once she did finally find the hands-on care of a chiropractor and a massage therapist, her body never felt better. Those experiences were one of the primary drivers that led her to her massage therapy career, and now she's passionate about helping others heal from their motor vehicle accident injuries.

Today, she helps other massage therapists learn the ins and outs of auto injury care, including making the deceptively daunting process of billing auto insurance simple.

Why Learn With Me?

Expertise: I’ve created systems specifically for massage therapists who bill auto-insurance, not just health insurance.

Holistic Philosophy: I deeply believe in the mind-body connection. Auto injury clients often carry trauma, and their recovery is more than physical.

Sustainable Practice: This isn’t about “crazy hours.” My training helps you set up efficient workflows, documentation, and client care so your business is both healing-focused and profitable.

Who are these courses for?

This is for licensed massage therapists (LMTs) who...

• Want to grow or specialize in working with car-accident clients

• Struggle with or avoid insurance billing because it feels too complex

• Want to build a more heart-centered, body-aware approach to injury work

• Are ready to scale their practice and make it more stable

With Crash Courses, you'll gain a foundation to begin accepting auto injury clients, bill their insurance (if you so choose), and feel more confident in your skills and knowledge.

Learn auto injury recovery in simple, bite-sized Crash Courses - join the waitlist below!

Be the first to know when doors open (and get early access pricing).

Inside Crash Courses, you'll learn how to...

• Approach whiplash as a whole-body event

• Work with the nervous system—not against it

• Know where to start (even when the neck is off-limits)

• Understand why symptoms don’t always show up right away

• Build confidence with complex clients

With Auto Insurance Billing for Massage Therapists, you can easily learn the ins and outs of billing auto insurance for your auto injury clients, an easy

way to keep track of documentation, and get paid for the valuable work you provide.

Frequently Asked Questions

How are the courses structured?

The courses are self-paced. Do them at your own speed and whenever you learn best.

Crash Courses are each 20-30 minutes long, each one will focus on a different aspect or area of auto injury recovery. They'll cover car accident biomechanics, injury patterns, and the different phases of healing from whiplash.

Do I need prior experience with insurance billing?

No prior experience is required! The course will guide you through the entire process, from documentation to submitting claims.

Will this course help me attract more clients?

Yes! Learning how to bill auto insurance allows you to serve a specialized client base and make your services more accessible to more clients.

Do all states cover massage under auto insurance policies?

Most do, some don't. Massage therapy is either covered by Personal Injury Protection (PIP), or by MedPay. If your client has neither of those or if the funds have been exhausted, it may go to litigation. See my state-by-state guide to see where your state is at.

Ready to get started already?

© 2025 Adrienne O'Brien LMT